Privacy Policy
Last updated June 2026
Who we are
This Privacy Policy explains how GlossWorks Concrete Polishing & Coatings Ltd. ("GlossWorks", "we", "us") collects, uses, and protects information when you visit glossworksonline.com or contact us for a quote. We are based at 435 Dewdney Ave, Regina, Saskatchewan.
This is a standard template provided for your review. Please have it reviewed by a qualified advisor before publishing, and adjust it to match your actual data practices.
Information we collect
We only collect information you choose to give us, plus basic analytics. Specifically:
- Contact & quote details you submit through our forms — your name, email address, phone number, service of interest, and any project details you include.
- Usage data collected automatically by Google Analytics 4 — such as pages visited, approximate location, device and browser type, and referring site. This is aggregated and not used to personally identify you.
- Cookies set by Google Analytics to measure site usage. You can block or delete cookies in your browser settings.
How we use your information
We use the information you provide to respond to your enquiry, prepare and follow up on quotes, schedule and deliver work, and keep records of our dealings with you. We use analytics data to understand how the site is used and to improve it.
We do not use your information for automated decision-making, and we do not send marketing emails unless you have asked us to.
Sharing your information
We do not sell or rent your personal information. We may share it only with service providers that help us run the business (for example, our website analytics provider, or email and scheduling tools), and only as needed for them to perform their service. We may also disclose information where required by law.
Data retention
We keep quote and customer information for as long as needed to provide our services and to meet legal, accounting, and warranty obligations, after which it is securely deleted or anonymized.
Your choices and rights
Under Canadian privacy law (PIPEDA), you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. To make a request, contact us using the details below. You can also opt out of analytics by using browser controls or the Google Analytics opt-out add-on.
Security
We take reasonable measures to protect the information you give us. No method of transmission over the internet is completely secure, but we work to safeguard your data and limit access to it.
Third-party links
Our site may link to other websites (such as our sister company, GR Flooring, or our social media). We are not responsible for the privacy practices of those sites; please review their policies.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.
Contact us
Questions about this policy or your information? Email info@glossworksonline.com, call (306) 775-0377, or write to GlossWorks Concrete Polishing & Coatings Ltd., 435 Dewdney Ave, Regina, SK.